What is TradeLuma?
TradeLuma is a trading technology platform for self-directed traders. It helps users connect TradingView alerts to supported brokers, apply trading controls, test in paper mode, and review the path from alert to broker order.
Frequently asked questions
Clear answers about TradeLuma, automation, brokers, and safety.
Understand what TradeLuma does, how alerts reach a broker, what remains under your control, and where to get help.
About the platform
Was TradeLuma built by traders?
Yes. TradeLuma was founded by traders for traders, around the practical need for clearer alert setup, broker routing, safety checks, order visibility, and position reconciliation.
Does TradeLuma provide financial advice or trading signals?
No. TradeLuma provides trading automation technology for self-directed traders. It does not recommend investments, choose trades, manage portfolios, or provide financial, tax, or legal advice.
Does TradeLuma hold my money or investments?
No. Your brokerage account and assets remain with your selected broker. TradeLuma is not a broker, exchange, clearing firm, custodian, or investment manager.
Alerts and automation
How does TradingView connect to TradeLuma?
TradeLuma provides a secure webhook URL and alert format. When the TradingView alert triggers, TradeLuma receives the instruction, checks the configured rules, and routes an approved order to the linked supported broker account.
Can TradeLuma place trades automatically?
Yes, when automation is enabled and the alert passes the user's configured rules, account-mode checks, broker readiness checks, and platform controls. A user can pause or disable automation when needed.
Can I test with paper trading first?
Yes. Paper-first testing is strongly encouraged so symbols, quantities, entries, exits, duplicate handling, bracket behaviour, and broker updates can be checked before live-account automation is considered.
What happens when an alert is blocked?
The alert remains visible with the reason it was blocked, such as a disabled strategy, duplicate protection, unsupported setting, broker connection issue, account-mode mismatch, or a configured limit being reached.
Brokers, orders, and support
Which brokers can I connect?
Current connection options and their account, asset, and order support are listed on the TradeLuma Brokers page. Availability can differ by broker, region, account type, and connection method.
Are take-profit and stop-loss orders supported?
Attached take-profit and stop-loss orders may be available where the broker, asset class, account, order type, and quantity format support them. TradeLuma checks compatibility before routing supported bracket instructions.
Can I disconnect a broker or pause trading?
Yes. Users control their broker connections and strategy status. Available pause, reconnect, disconnect, and live-trading controls depend on the connection method and broker.
How do I contact TradeLuma?
Use the secure contact form on the Contact page. Include the account email, broker connection type, and a clear description of the question, but never send broker passwords, API secrets, or authentication codes.
Still need help?
Send your question through the secure contact form and it will be delivered to the TradeLuma team.